Must be hard for Telecommunications to even try to contact Monero, I doubt Monero could find a solution for this attack. It was the ransomware attack after all so they have to pay to keep their data. What could Monero do?
Lol monero is the one they Asked to receive as mode of payment for a ransom . They use monero To make it difficult for them to track the transaction unlike bitcoin , it's wise decision for hacker but the question is Whether the telecomunication service will bite it or they will look for another way to have access again . The money asked is not small so it will hard for them to decide.