Post
Topic
Board Wallet software
Re: Atomic wallet. Bitcoin sent to a Dogecoin address, how was that possible?
by
Favelj
on 20/07/2020, 12:17:01 UTC
I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?
It's probably a lost cause. Most (if not all) wallets have a condition like "use at your own risk" in their Terms. This is what Atomic wallet shows:
Quote
5. Specifically Disclaimed Risks
Using Virtual Currency software necessarily entails many risks. Atomic specifically disclaims and shall have no liability to You for the following risks:
operating system failures (mobile or desktop); and,
interactions between Your hardware, software, and the Atomic; and,
cloud backup software (e.g. certain Android distributions) may upload your private information to third party services; and,
malware, viruses or other malicious software on Your device that is able to take control of or interfere with Atomic; and,
communication delays between Your Atomic Desktop and Mobile Light Wallet Application and a node or relay service for a virtual currency (and vice versa); and,
failure to achieve a certain market value/price for a virtual currency token, whether through a third-party service or any other kind of transaction; and, theft of virtual currency tokens.
I'm not a lawyer, but my guess is this part covers them: "interactions between Your hardware, software, and the Atomic".

Yeah, ofcourse they do, was still hoping for at least "Oh, you have found a bug in our wallet and for that we will..." All i got was we apologize for the inconvenience. I know it is a lost cause.

This was my first time posting on bitcointalk, and would like to thank for the quick replys from the both you.