I've got a response from our developers team and the issue will be fixed in the next release. Sorry for the inconvenience."
So they admited it is their fault, and all i get is a sorry for the inconvenience, the inconvenience cost me cca 0.1 btc!
I think you should insist that they return your BTC to you, no matter what it says in the TOS. The fact is that in the crypto world there is not much responsibility, all the mistakes mostly fall on the backs of the users themselves. Did you ask them if the address to which your BTC went is in their possession? This would change things significantly as there is a possibility that your funds can be recovered.
I do apologize, i am a bit of a noob at this, but is there any place you think i could submit a complaint and ask for that btc back from them, or is this a lost cause?
You can open the thread in
Scam Accusations, if you think it would be appropriate to warn others about the way you lost $900 +, or if you think it would help to get your amount back. It all depends on whether the Atomic wallet has access to the private key where your BTC are located.