been going through some of the ico listings and couldnt help but notice many positive reviews of PointPay. Makes a lot of sense since they are very transparent with their work and their cs is very helpful, ofc also some not so nice reviews but seems irrelevant since its not backed by anything really... idk so far I trust the project will do amazing

In fairness, it should be noted that there is plenty of bad reviews, too - although I didn't go into details but just skimmed through Google issuance.
I did the same thing out of curiosity and you know I came across a curious thing (I apologize for tautology). It's true that there are many negative reviews but when I dug deeper I saw that they were mostly written by some Pakistanis from whom it was the first and the last review; moreover - they don't provide any details and I doubt very much that they were PointPay customers. Looks like a planned action to defame the project.
Could you please clarify what sites you're talking about?
There are not many, i think i saw a few on trustpilot but it also seems so sketch,. like any other blockchain based company there is trashed by unsatisfied clients sooo idk if i can trust any of these sites. I think positive reviews are well deserved, im gonna leave one too. The customer support was super helpful the other day, they were patient too and spoke well english lol pretty rare these daysss