Post
Topic
Board Wallet software
Re: Atomic wallet. Bitcoin sent to a Dogecoin address, how was that possible?
by
Favelj
on 22/07/2020, 20:11:50 UTC
I have recieved 50% of the full 0.1btc lost in this transacion from Atomic Wallet today, here is their reply:
" Thank you for your reply.

If you would have owned your DOGE keys, there would be a chance for the recovery. However, in this case, there is not.

We would like to offer you 50% compensation – 0.05 BTC. We admit, that there was a failure in the wallet that has not prevented you from making a mistake. However, we want to note that it is on the user's side to make sure you use a correct address and double-check everything before sending.

We hope this resolution is acceptable for you, please provide your BTC address."

So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that. Have contacted the site on which the dogecoin wallet is, so maybe i still get the private keys to that doge wallet and recover the rest. Thank you all for your support. They do admit the failure though...

The conversion probably did something similar to what I suggested , this is why there is a chance of recovering if you have the private keys

I would accept the 0.05 btc. It was partially your fault for 2 reasons:
1 you used a shitful software
2 you were careless and sent your funds to the wrong address.  If it was a fiat transaction and you mistakenly sent your money to the wrong account it would probably be lost as well.

I agree with that 100%. Anyway I am done with this now, exchanged more then 30 emails so I am just happy it is over with. Like I said in the begining I do realize my stupidity in all of this, I am just glad that they saw theirs.