It would be nice if they can share how this would work, and what exactly their wallet did to turn a Dogecoin addy into a Bitcoin addy.
It’s pretty certain that they won’t comment on the technical side of the story until they fix the issue, because who knows if that’s the only thing that needs to be fixed or is there another hole in the system that needs to be patched. It is possible that someone could take advantage of what caused this strange situation.
So they actually admitted it was their failure in the wallet, and they returned me that 50%. The other 50% which is a little over 0.05 BTC is lost, ffs that's still 400 usd... I guess I can accept that.
First they resolutely refused to compensate the damage, then they paid you $15, and now you already have 50% of what you lost. If you had not been persistent and listened to our advice, the amount you would have received back would have been exactly 0. I believe you can get back the rest of the BTC, either through a private key from Doge, or by still being persistent - it's still about your money, and what is worth $450 today for a year or two can be worth $1000 or more.