Hi @buwaytress,
I submitted my complaint to AskGamblers, but unfortunately for me they said that "
In a situation where terms violation is being disputed, AskGamblers Complaints Team is following a strict policy of non-intervention as we are adamant in our position that once accepted and signed, all the relevant casino and bonus terms should be followed. " - so they rejected my complaint based on it.
This is a screenshot of their full reply:
https://ibb.co/s2H9pCgI will still ask them one more time and post the link to this thread (I hope it will matter that so many people replied and raised their opinions and concerns).
If anyone has any contacts with AskGamblers or knows how to explain them that this case actually can be reviewed by them, it would be very helpful.
that's kinda weird , I don't know how they can help gamblers when pretty much in all the cases the sites claim that players are breaking ToS
BTW in my last post I mentioned that there were cases related to nitrogen and fairlay with askgamblers but now I remembered that Askgamblers wasn't the site
it was SBR and they helped someone who had a lot of money stuck in Fairlay in the past , they have forums and section for complaints so maybe they can help with this particular case