Sorry for these but surely This scam casino will never settle your case.
Don't judge right way, OP hasn't provide the evidence yet, maybe it's better to wait and see before we judge the site.
Besides, if you look at their
account, it's clean, so we can assume that there's no valid scam accusation against them before.
Just like the other case DuckDice and other casinos that Holding their players winning for so many requirements.
They even been accused of having Multiple accounts just to prevent from paying the wins.
Just use this a experience and never play with questionable casinos.
As you can see, DuckDice has negative ratings on them because there was a valid evidence DT members were convince so they tag the account.