I wasn't able to withraw and trade, i have learned that they suspended my account after opening two tickets and few hour later they requested me to fill a KYC form and state my source of income.
Their KYC request is not a problem for me but now my assets locked at there and they didn't even notified me about suspension so until i realize there is something wrong i have deposited more assets (actually most of my assets) now all my assets locked and i can't even trade.
I answered their question and filled KYC form, i hope they remove suspension soon.
I said that i won't be using their exchange so if they just allow me withraw my assets and later they can close my account but they didn't accepted it. It is like a joke. They suspend my account without any notification and it takes almost a day for me to find out my account suspended weirdly.
This lead me to think about what can i do if an exchange suspends my account and does not give my assets back. Nothing , at most i can sue them in my home country and get their website blocked which won't help me anyway.