Re: [ANN][ICO]🇨 Crypterium - Digital Cryptobank with Credit Token & Open Platform🇨

Has anybody already successfully got the card topped up?

I'm waiting more than 10 days already for my manual top up.
Last message 10 days ago was, the top up will me made during the next few days.

Currently, our card partner is experiencing some minor issues and the service is under maintenance. Sorry for the problem. Services will be returning to normal soon. We, unfortunately, do not have a time frame on their maintenance.

If you wish to load your Crypterium UP card, please submit a request for a manual card load to support@crypterium.com

On 20th May I made a service request by the provided form already.
Approximately 10 days ago I received an email that the card will be topped up in the next few days.
But nothing happened so far.

Please reply to the email you received from the team.

I've replied to the email already.
But the answer did not really help me.

Answer was:

Quote

Note that we have more requests at the moment, and our team will need more time for this.

But it's already a quite long time... Embarrassed

And 10 more days gone without any top up...
It's 4 weeks now, since I filled out this form and requested the top up.

And we are entering week number 10 without any top up...
For me it does not seem like a "minor issues" with the card issuer anymore...

We apologize for the trouble, regarding your Crypterium UP card. You will be receiving an email soon, regarding the card and you will have several options to choose from. More details will be released in the near future, so please remain patient and wait for further communication.