What I don't understand is why someone, having discovered that a game is broken, continues to play the broken game?

Were you expecting it to magically start working again?

Surely, if you discovered an issue, would you not just contact support and say "Hey, I think GameX is broken, FunctionalityY doesn't seem to be working correctly"?

Who knows, they might offer you a bug bounty...
But to continue playing it... and on top of that also to deposit money
five more times and continue to play the game just seems ridiculous.

They say the definition of insanity is doing the same thing over and over expecting a different result