Yeah, it's a major downside, of course. SyGambler says it's a good website generally, so that's a plus, but why are the KYC procedures random? Is it required by the licensing authority? Perhaps, if you have to make some checks, you could make them more reasonable? For instance, random checks that apply only for sums above the equivalent of $1k or above? Or, alternatively, no random checks at all but only checks in case of suspicious activities involving, again, fairly high amounts of money? I understand that if you're a popular company, you probably are not very motivated or even likely to follow this advice, but perhaps you could at least explain why you do random checks?