So I am very disappointed with Probit support.So do anyone know how many days require to answer by probit support.I think its not very good for exchange that don't have a live chat support and don't reply messages for 5 days.
And last will probit give me my BNB back or it will lost forever??
I think best course of action for a quicker response is to contact them through telegram or even Twitter. This will bring attention to your case wanting the support them to be dealing with the issue asap. As for you being able to get your tokens back in theory so long as they've been deposited on their exchange and can prove this there shouldn't be a problem - but still best to try your hardest to get back what's yours.
And if after going through it still not possible then at least you know which exchange you'll never be using again.
This is the risk on using up unknown exchangers yet this is my first time on hearing out this exchange name.As a bounty hunter you would really have no choice but to deal up with this kind of randomness
towards using various exchange and part of the risk is on when you suddenly face up problems or issues that would really be hard to be resolved yet you wouldnt know on these sites legitimacy on the first place.
On support matter then he would need to contact all of those mediums and wait up for the response.There are no other options left but hoping that they would respond soon.
Many people still going to unknown exchange where we know the risk is so high and just cried out here once issue came and maybe best for us if we are capital conscious person over our trade best is to go always on top tier exchange where reputation already tested and they will not take down their users easily.
So for now since issue has been occured I think your suggestion about contacting them in any means and wait for their reply is the only option.