This is a valid question. Why did the user fail verification especially at that late stage after the questions and answers?

It is becoming clear the cases of allegations against Sportsbet are increasing and their ToS is being rightly or wrong used as the reason or pretence (depending on how you see it) to confiscate the funds.

Sportsbet really need to sort this and the other allegations against them as this is ruining their reputation and is one day going to call in to question the moral compass of all those displaying Sportsbet avatars and signatures.