This is so funny:
SB: Please go through KYC in order to verify your identity
Player: Done
SB: Verification failed because you broke ToS
Absolutely ridiculous - that standard response alone they have in place is a joke - how could a verification fail due to breaking ToS, lol - this is like talking about two completely different things.

Heey, I have seen this email couple of times already. Never mind, imagine this:
SB:
"Your account verification was successful but you broke one of rules from ToSPlayer:
"Which one?"SB:
"It is one from 1 - 7 but very likely you breached rule #6 (...if we determine that you are breaching any term of these terms and conditions)"Of course, rule #6 covers whole ToS.