At least not from the gambling website's end, because if KYC documents have been provided, they need not to harass their customers like this. I'm personally a fan (yes I'm still am) of sportsbet.io but the number of complains being raised on a daily basis have rung alarms in my heart for them.
I totally expected to be refunded after sending all the KYC docs and successfully finishing Veriff (without caring much about having my account closed at the end).
The fact of not even knowing whether my deposit would be refunded after a whole week, truly made me go through a nightmare (I sent all the KYC docs. on the first day).