Still waiting on my 0.16 BTC that "withdrew" to nowhere. It isn't in my wallet, and isn't in my coinmarket account. No transaction ID either. Seriously, fuck these guys.
I'm in the same position, BTC withdraw, they went missing without any transaction ID. I was promised a turnaround that expired days ago now.
It seems people were withdrawing double coins, coinmarket reserves may be gone. We may have just been goxxed.