Post
Topic
Board Trading Discussion
Re: ProBit exchange and their poor support system.
by
Mumbeeptind1963
on 05/08/2020, 04:54:58 UTC
I have to use so many exchanges because I am a bounty hunter and I hold some coin.Recently I am using probit exchange.So far my experience is good but 4-5 days I have a problem after deposit.I have deposited 1.16 BNB from Mxc exchange to Probit exchange.But mistakenly I didn't use memo while depositng BNB.So its natural that my deposit has not come.So at first I didn't know I didnot use  memo so I have mailed mxc exchange first and they send me transaction id and told me to ask probit exchange.And they gave me eply within 20 minutes.And I have contacted probit like 4-5 days ago.But they didn't give me any responses.Bot replied and told me they will contact me.So far they didn't contact me.

So I am very disappointed with Probit support.So do anyone know how many days require to answer by probit support.I think its not very good for exchange that don't have a live chat support and don't reply messages for 5 days.

And last will probit give me my BNB back or it will lost forever??
I think if probit does not give you any response, try to contact to their social media like facebook , twitter and also in telegram. We all know that every exchange now has their official telegram channel. Search for the admin and tag him in the group. They will respond to you I'm sure of that.