All traders make mistakes sooner or later. Hope, Freewallet will solve the case, cause with wallet never let me down.
Thanks, you highlight a key point the Freewallet team seem unable to grasp. You have to build a crypto wallet that allows for user mistakes.
And simply telling users that is being dealt with, but then nothing happening (its been 12 months since I first reported my mistake) is not good practice.
So let's see if officially raising this as a dispute works.
If not then the lesson is clear, Freewallet has no real system to rectify user mistakes. And that is not good for their business, or for users of their service.