So I am very disappointed with Probit support.So do anyone know how many days require to answer by probit support.I think its not very good for exchange that don't have a live chat support and don't reply messages for 5 days.
And last will probit give me my BNB back or it will lost forever??
I think best course of action for a quicker response is to contact them through telegram or even Twitter. This will bring attention to your case wanting the support them to be dealing with the issue asap. As for you being able to get your tokens back in theory so long as they've been deposited on their exchange and can prove this there shouldn't be a problem - but still best to try your hardest to get back what's yours.
And if after going through it still not possible then at least you know which exchange you'll never be using again.
I have contacted probit exchange through telegram and twitter as many people mention here.After contacting in telegram they have responded my ticket.The think I have noticed that if you raise a ticket I think their support system will never answer if you don't contact them through telegram or any other social media.And I have resolved my issue through the help of telegram admin.If it can be only solve with the help of telegram what is the benefit of opening support system?
If indeed your problem is finished, I'm happy to know it. Like you said if it can only be solved by telegram, for what support features
on the website are provided. This is an input for Probit exchange so from that there are improvements related to this. To be honest
I have never tried using Probit exchange, but after knowing what you are experiencing I am not interested to use Probit exchange.