After day one I wrote support which hasn’t replied yet which makes me uncomfortable.
Their support is amongst the worst
[it'll surely take a very long time for them to respond].
- You might want to try your luck by getting their attention through their "
twitter account" as well.
TL; DR: Blockchain.com/info wallet not receiving authorization mail anymore, no hack
Few suggestions:
- Try using a different browser or incognito mode.
- Reset your router.
- Check in spam folders.
- Use their app.
Someone else with a similar issue:
Early today I tried to log back in & rec'd the usual message to check my email for 2FA link. No email. Tried again several x, no email. Saw on social media several others saying that Blockchain is not sending them 2FA links either. Filed a couple of support tix. One said I could reset email & 2FA. So now Blockchain is using a different email address (I have access so no big problem) to communicate. Still no email, not in spam folder & not in inbox.
Solution:
Sorry I'm making this a monologue... I *was* able to log in to the wallet using the app. I had to log in with the wallet ID & password after clicking that I didn't have access to my camera.