Ninjastic
PostEdited versionsQuotes to this post
Post
Topic
Board Altcoin Discussion
Re: Crypto Bad Exchanges
by
ryap12
on 17/08/2020, 11:04:24 UTC
Quote from: elementaryOS on Today at 10:46:14 AM
Quote from: bithisach on July 28, 2020, 05:08:31 PM
Quote from: novaprime on July 25, 2020, 01:55:52 AM
HITBTC, stole my money, so Hitbtc, blacklist. They ask to go through KYC, but they do not give the withdrawal of money!

SOrry to be a bit pedantic, but do you mean "stole" as in, they had an issue with your KYC and you didn't bother answering? I've seen it happen too many times, it's just a matter of reading their emails thoroughly.

That's how I was able to finally get my KYC done, I realized the last few emails they had sent me all asked for a PHOTO of my passport, I was sending a scanned document, so I did, and once I sent the PHOTO as they had requested and it wasn't more than 2 hours that I Was able to use my account normally again. Maybe try contacting them once more and see if you can get your issue fixed!
To be honest, I have experience with HitBTC and their support is horrible. You may get lucky and have all your KYC done easily but no doubt, others will met trouble from HitBTC. Definitely HitBTC on my list for bad exchange.

I dont know if it was only me but most exchanges especially here in Asia have the same customer service support. I happened to need a support from this exchange P2PB2B then the following week I was also trading on a different exchange (forgot the name) and it their customer support were the same. Same name, same way of responding. I think theses exchanges have made contract to third party BPO industries. That is why some support are horrible because their supports are working on multiple exchanges.