Can you update your post with the proper format? see here:
Scam Report Format (Use it to make scam reports properly) Then it will help to find out all links/things to investigate.
Still no money
And no reply anymore as well.
As you said your previous comment that you have to wait about 2 weeks until the finance manager comes. then let's wait for him.
It is not expected from any gambling site which hold players fund without any issue from player end. I will go to tag them if you update the op with proper former and enough proof.
That's the right thing to do, we should tag and I agree that we should consider this as a scam report until they fix the issue, OP should post all the screenshot of the communication to stregthen his case, this is bad for any gambling sites holding players withdrawal without a valid reason.