I have been MORE THAN PATIENT. Waiting over 3 weeks just for them to get back to me on a issue that should be simple. If they don't want me to be their customer all they have to do is just return my balance to me, but instead they just simply do not reply to any emails or messages. Nor have they told me what's going on.
What is the best action to take as I am new to all of this .
The best action you can do now is to gather all your evidence, screenshots of everything and post it all here that is to strengthen your case against Sportsbet, so if even they can address their issues here and might to resolve it, but that's such a big amount, there could be a violation on your part but it;'s better to read or hear their side.