I’m not looking for a reward. I’m doing this because I enjoy the tournaments and want to see them run right. Knowing this glitch exists makes the tournaments unfair and should stop people from entering.
You have already done your part, you were thinking of helping by giving information to the support on what you noticed, but in their end they didn't find any abnormality in their system, so just let them continue to operate the game, it's their money at risk, they should know what they are doing.