I did the steps mentioned according to what they said, I need help

Step 1
I created a new standard wallet, I already have a seed, I put the 12 words from blokchain.info, even in the force beep 39 options, but after that, the balance remains zero.


Step 2
Instead when I put import bitcoin cash addresses or private keys and then I put my bitcoin cash address
right there was this
Enter Bitcoin Cash address list (this will create a view-only wallet), or a list of private keys. BIP38 encrypted keys are supported

In the end if my balance came out but only to see and not to be able to send it, the send button is not there
the seed and export private keys options are disabled this way