I first used sports bet io under the username mayweather14... I made some profits and withdrew. Then the next time I tried to place a bet, the website was telling me my betting was restricted for some reason so I decided to make a new account.
Again, I made a new account under the name "chelseagunner", made some profits, withdrew successfully... and then when I went to bet again the same thing happened! it would not let me place further bets so a few days later I just made another account.
On this new account under the name "Deanbetting" I deposited around 1.1btc and made profits and tried to withdraw my full balance of around 1.5 BTC... when I tried to do this I got an error message and then emailed support who told me to complete KYC verification. I did this promptly and they then replied asking if I had other accounts as multi accounting was not permitted.... to which I told them that I did have a previous account and that I was not aware of the rule of multi accounting. I explained to them that the reason I made a new account was because my previous accounts stopped letting me bet for some reason.
Ever since this email, the support team have failed to UPDATE or let me know what's going on. Every few days, I email them asking for an update and they barely ever respond. The issues started on the 28th July and it has now been 21 DAYS and they have not told me what is going on with my funds or anything that is going on. This is a complete scam and is completely unjust . I have followed all the procedures and just want to gain access to my 18,000 usd. I have read on the forums of other people having similar issues and I don't think a company should be able to do this repeatedly.
I have been MORE THAN PATIENT. Waiting over 3 weeks just for them to get back to me on a issue that should be simple. If they don't want me to be their customer all they have to do is just return my balance to me, but instead they just simply do not reply to any emails or messages. Nor have they told me what's going on.
What is the best action to take as I am new to all of this .
Interesting turn of events, I have now received an email asking for me to contact them on some sort of application Telegram. This is all sounding a bit too dodgy for me. Why can’t they contact me via email and why would they want me to contact them outside of email communication. Is this normal? Has anyone else had this.
https://ibb.co/WyH0YRdAnyway will message them on this telegram application and see the outcome.
This is absolutely a scam, do not do it, do not provide any details over telegram.