Exmo has already known as a scam exchange from few years ago and there are some issues that still exist till now on them. Check their official thread by yourself and you will know what I mean, I recommended using another exchange to trade your crypto instead of exmo.


Another one https://bitcointalk.org/index.php?topic=2342288.0
This is from 3 years back, they claimed already refund the fund but there's no confirmation that he already received it from the victim.