Higherhighs and/or SWC can you please explain why the chat below resulted in a chat ban? Can you also let me know how I was notified that I was chat banned, because I was not aware of it at all. You did not explicitly tell me on July 31st and I did not receive an email from support about it prior to getting back into town on August 9th. This conversation occurred at approx 5:00 UTC on Friday July 31st. I played a little around 13:00 UTC on Friday the 31st and could chat, then I left town on vacation within a couple of hours of that. I did not log into SWC while on vacation (Does SWC have the capability to check this?) however I definitely peaked at the games several times on the devices I always use to see if it was worth playing and there never was anything worth it (Does SWC have the capability to check this either because you do seem to call into question the fact that I was out of town during my ban). I logged back into SWC and played when I got back home sometime around 5:00 UTC on Sunday August 9th and could chat. I have emailed support regarding this and have yet to receive a detailed response. I am also curious why does it take so long to ban someone? If you would have just revoked my chat while I was chatting I would have known that this ban actually existed. I would have known I had strike one and had a week to process what I obviously think is a very unjust act.

https://imgur.com/a/uaB54vA