Sorry to hear that but if the direct support is not able to help you, I believe you'll get the same in this thread. OP is not active anymore, last active was on June which is more than 2 months now.
Nothing you can do now except hoping and waiting, but I suggest you to create an accusation thread or create a flag against them.
If you have enough proper evidence, this site will be red tagged by DT Members and it will help other people in this forum.