Well I got one last response from customer support:

Thank you for following up on this issue.

As advised, our developers are 100% aware of this situation and have decided to allow the tournaments to continue running in order to better understand the systematical behavior that is causing this to happen.

Nonetheless, please keep in mind that no further information will be required in order to continue this investigation and no further updates are to be provided in regards to its progress.

If our team is able to correct this issue or rather decide to disable these tournaments, either temporarily or permanently, rest assured they will proceed to do so.

Please be aware that this inquiry has been formally closed. Thank you so much for all your help.


So feel free to use this.