Hey, I'm an USA customer, created an account and deposited small amount of Fiat to test before i start using further. It forced me to complete KYC before any other operation. I did complete KYC by uploading both sides of my DL. Verification failed. not sure what happened. Submitted a help desk ticket( uploaded same docs again) and even sent an email too. So far no one responded or fixed the issue. is this exchange active?  I saw Twitter was pretty active and believe exchange is functioning still. can you respond to my ticket?