I am hoping this kyc thing is an error, except having others telling me that they primarily use XMR and it has happened this past month does not give me a good gut feeling about them. The worst for me is that I was referred to them by someone who has been using them a year, I do not know the trading habits of this person but, I was told there were no issues like this.
So you think this has to do with trading XMR in particular? That doesn't make any sense to me at all--either an exchange needs KYC documents from their customers or they don't.
I'm not an active trader, but I've been buying some select altcoins on Kucoin for well over a year now, and aside from that problem I linked to in my previous post, I've never had any issues with them about withdrawal, KYC, or anything else. They're one of only a few exchanges that have a decent reputation as far as I know, so I'm hoping for your sake that this really is just a mistake.
You don't think it has anything to do with an issue like
this one, do you? I don't know what country you live in, but it looks like Australia is giving privacy coins a bad rap and a hard time. I also don't know where Kucoin operates out of, but I don't think it's Australia.