+1 Dev
Dev you have been open and honest from the start. Admitting liability and working your hardest to fix this. I have lost BTC in C-Cex and here now. But I must say you have been far more open and honest about not only what happened but how you plan to remedy the situation. Your message about the issue I think also deserves a lot of credit, whilst C-cex has been better than Mt. Gox, I fear their reputation will eventually see them close.
Good work Dev, I will certainly keep using your exchange. For all the users moaning - I suggest you go play on the regulated stock and Fx markets or STFU!
It's funny that you mention them because there's no mention of any problem on their website, either:
https://c-cex.com/Mt. Gox, Coinmarket, C-Cex
Sensing a pattern?