Really sad to see such disappointing customer service from the SwC Poker. Not responding to valid questions and downright deleting them is a bit absurd and speaks to the amount of unprofessionalism these guys have developed recently. Which is a shame because I used to consider them as one of the top dogs in the industry.
I think if we raise our voice and create enough ruckus the higher management will hear us and correct these malpractices. I think this is mostly the lower management that is being so shady and weird.
I guess we'll wait for an official response, but SwC does seem to be going down the drain lately.