Quote from: nutildah on September 05, 2020, 11:33:43 PM

OP: I wish I could help you more but XMR is a tricky situation since it is not traceable on its blockchain, and thus much harder to prove that your source of funds is legit. However, having read this:

Quote from: bitcoinjesus2020 on September 05, 2020, 01:58:58 PM

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Winnie, Aug 31, 2020, 12:40 AM GMT+8

Dear KuCoin User,
...
Besides, we would like to point out again, that your funds are ABSOLUTE SAFE with KuCoin, no matter your funds are acceptable to us or not. If there really does exist some risky part of your wealth that KuCoin deemed as unacceptable and decided to terminate business relationship with you, your funds would still be ABSOLUTELY SAFE and would be released to you within 5 working days since the termination decision been made. Normally, we would wait for our customers to submit their KYC, ECDD and other supplementary documents for 15 working days. If customer still refuse to provide any information we required, a decision of terminating business relationship would be put forward.

Sounds like they are saying they will indeed release your funds back to you, so that's positive. That was 5 days ago. So you should be getting your funds released shortly (2-3 days) because you clarified with them that you indeed want to "terminate your business relationship".

If they don't do this I will show you how to open a Flag on their account which will indicate to anyone who visits the KuCoin thread that they don't live up to their word and people should be wary before depositing coins there.

Thank you I sincerely appreciate it.

I am thinking the same thing, so I sent an email after I posted and their response included was this:

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Your request (312408) has been updated. If you need to add additional comments, reply to this email.
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Sukey, Sep 6, 2020, 11:06 GMT+8

Dear Valued KuCoin User,

Thanks for contacting KuCoin customer support.

We do value your experience on KuCoin and really sorry for the inconvenience caused to you. We have passed your information to relative department.

Kindly wait patiently and we will reply you once getting updates.

If you have any questions or concerns regarding this process, please don't hesitate to let us know.

Best regards,
Sukey

KuCoin Customer Care and Support Team

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bitcoinjesus, Sep 5, 2020, 21:42 GMT+8

It has been 5 days. What is going on now?

On Sun, 30 Aug 2020 16:40:51 +0000
"Winnie (KuCoin)" <support@kucoin.com> wrote:

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Roger, Sep 2, 2020, 17:44 GMT+8

Dear Valued KuCoin User,

Thank you for contacting KuCoin customer support.

We have received your request, we will submit to our legal team to review and will get back to you when we get updates, thanks for your support.

If you have any questions or concerns regarding this process, please don't hesitate to let us know.

Kind regards,

Danae
KuCoin Customer Care and Support Team

I have been reviewing threads for many other kyc scam accusations and almost all of them end up going down this path, basically putting things off to an imaginary "department" that never seems to have an "update", passing the buck is the term I think. Maybe I am being premature but, the timeline to return my funds is close to an end if not already passing.