I use only one account and play roulette. Im vip client in casino, because play on big amount, deposit and withdraw. 2 weeks ago account was blocked, asked KYC. I sent passport and bill. They sent me link to video verification, but its not accept my national passport. I maked new driver license, because national passport not accept in service. Link to verification expired, bitcasino not answer from 29 august.

If this scam, i dont understand why, because 1.2kk trx its not all, i deposit bigger amounts and no problem, i dont understand why they not answer me.

Bitcasino good casino, with big limits, but this situation very strange.