Hi. I believe my ip has been banned from your page, since the site isn't loading. If so, that's my fault.

I made an account... oh I don't know now, back when you first created this, so that was maybe a year ago? I did some surveys for a while and was enjoying it, but then I didn't visit the site for a week or two—long enough that I was logged out—and when I visited again I found that I had forgotten my password and couldn't get back in.

I forget why I didn't email about it. Or maybe I did but didn't receive a response. At any rate, I then created a second account, and almost instantly the page stopped loading for me. So I assumed I had been banned for making a second account and I shrugged and moved on.

But now, about a year later, I saw mention of your site again and figured I'd give it another shot, but see I am still banned.

Is there anything I can do to rectify this? Any proof I can give to backup my story that it was just a dumb mistake on my part and not some malicious plan to get more than my fair share?