They have allowed me to withdraw my coins however have frozen my account. No loss I will not be trading there ever again.
This is noted and a reference, the pressure is on them I thought based on this comment from Kucoin they are not going to grant the request
Thank you for your suggestion. Please understand that every exchange is developing its own risk management and anti-money laundering policy. It is difficult to say whose policy is the best, though we are open to suggestions and are willing to improve. For now, we would appreciate if you could respect our rules. Thank you for helping us create a safe and fair trading environment.
It's a win win situation for them it's not right to keep the user's fund it's more like stealing for them and Kucoin kept his reputation, it's better to wash his hand this way, than holding on something that is not yours.