Wrote in pm to Bitcasino and in their tread, added screenshot.
Wait for them to respond, they are active in the forum and for matters like this, they'd be happy to help you out.
Just be patient and they'll be addressing your concern once they've read your complain.
The amount is not really that huge for them not to address it only 1200 Tron but it's still worth it to claim if you are a gambler any amount will do, and besides Tron is a good coin I'm sure it will be taken care of I have not seen a lot of complaints on Bitcasino.io and they have an active campaign here.
it is not about the amount mate because either Huge or Small the thing is the response of the support,Just a short explanation is enough for OP to learn whats the problem because as what you said this is just a small amount so there is nothing to be delayed answering.
And also Bitcasino is long running gambling site and i believe that they have an active campaign still that managed by jeremy?correct me if i am wrong.
if they don't give any answer after Pm's then better create Scam accusation.
Edit:
Issue solved, got trx back, thanks all.
Just don't Mind since the Issue has been resolved,Hope this will never happen again in the future.
Their reputation is much important to the claims of their players.