Man i wish i could bring any good news but i submitted all documentation, was polite, sent tons of e-mails, told them that we had 3k+ usd in expenses due to fail equipment and 300+ USD in expenses due to DOA returned units.

And you know what their response was?

"we double checked with our leader we can apply for 23USD coupon for you " IS THIS A JOKE?

And then guess what, they doubled it:

"sorry what we can max compensate is 50 usd "

This has to be a joke? Jessica L. is bored and she-s joking with me.