Now my account is locked and they want my passport and driver's license. They already have my home address, name and home phone number.
This is a really shitty situation. Is this your first time using this exchange?
I wanted to know more about KYC and Withdrawal Limits at Okex but I only have find that there a 3 level accounts. But I didn't find any information what kind of data they asked for the different accounts....?
source:
https://www.okex.com/support/hc/en-us/articles/360014344392-KYC-and-Withdrawal-LimitsSo is it possible that you have exceeded the limit?
But regardless, at least they could send everything back to you. Would you really go for a lawsuit?
Apologies @bct_ail, I didn't answer your questions.
Yes, I will litigate, and ask for punitive damages and for GDPR regulators to step in and fine them. Post Cryptopia, BTC-E etc etc it also registers my deposit/claim for the inevitable hack I'd think is coming as they certainly don't appear to me to have a competent team behind them.
I haven't exceeded any limits as I haven't withdrawn anything as I can't even log in. I've also tried the WeChat auth a frustrating dozen or so times and it always returns "server error". Regardless, Maltese law seems to be 5000GBP/day and EU law is 10K Euro if you register your name and address.
Not comfortable with them having even phone/address information.
I would *NEVER* send these people your passport for a higher verification. As I mentioned, as I read the GDPR, they're not authorized to collect and store it in the first place.
I'm going to stick with Binance/bitfinex. At least you can speak to a functioning, intelligent human...