Hello! We support only LN deposits, but we are working to enable withdrawals too. At the moment, you can withdraw to BTC with the on-chain transaction.
If I understood correctly, the current setup allows small deposits via the Lightning network but withdrawal is only possible if we have a minimum of 0.001 BTC in the account and we are faced with a excessive fees of at least 10,000 sats? Isn't that contrary to the very idea of LN transactions? Either you support LN transactions or you don't!
LN's main advantages are in terms of transaction speed and, more importantly, low transaction fees. I think it would be very beneficial for both parties to allow Lightning withdrawals as well.