Iv'e been betting with them for about 2 months and had profit of 3000$+
Then after my balance was empty i deposited about 1300$ and then they didn't allow me to bet or withdraw.
After contacting them they first asked me to do KYC, then they accused me for multiaccounting, and today they accuse me for "being part of a betting syndicate" 🤦♂️
this is ridiculous, i could understand the multiaccounting accusation, since i'm using a popular VPN that could have made them to think that multiple users sign from the same ip, but a betting syndicate?!
I follow a tipster that that has hundreds of followers and most of its tips are being used by many users in a manner that the odds drop dramatically short time after he post them, so i guess there are multiple users that make the same bets, but i don't believe it's a reason to label me as a member of a betting syndicate.
Their support refuses to return my money for 2 weeks already.
What can i do?
We already have many cases like this as members going very quickly without contacting support and checking all things related to their account and after few days feel all is ok so better try to have contact with live support and then give all details about your account hopefully they will solve this issue as they already done many times before your case.