For example, I have a post in the market place that is generating a lot of PMs, but I can only send one PM an hour... and a maximum of two PMs per day. This is a ridiculous system, and if I was actually someone new to crypto and trying to learn and become part of this community, I would be quickly discouraged.
Someone who is new to the system would naturally not need to use the PM option as regularly because, they are just learning how to navigate the forum. The PM restriction comes from the standpoint that newbies are new to the forum and would need sometime to adjust, if they are not new to the forum, then they should have a higher ranked alt account they can use for PMs. Anyone who is sending unsolicited PMs is likely spamming or trying to scam.
Cases like yours is an outlier and does not reflect a failure of the system, it's sort of a necessary evil to protect other members from spam PMs.
Even the
"Copper" paid membership doesn't help here, as it really only allows "Newbie" users to post images. Ideally the system would account for incoming PMs and allow the "Newbie" to respond via PM (on a 1:1 basis) without hitting impossible limits.
Buying a copper membership gets your account automatically whitelisted and reduces the PM restriction to an extent, refer to this thread -
New PM Limits