Hi Jurisdiction117,

We received your support email about this and our support team is looking at this right now. We're performing some check and if everything checks out, we'll credit the missed deposit back to your account.

More importantly, your 0.02 btc deposit was back in 2015 (5 years ago!), and you only came to us last week after all these years. May I know why did you take so long to contact us regarding this missed deposit?