Contact support, they can't help me say that contact to security .... what the hell? I wanted to bet on Baseball starts in an hour!!!
Didn't you asked them to redirect you to the security dept? Wait until Steve replies on this thread. He's got your back and will help you with that problem.
If he hasn't back to this thread, you can email them.
https://sportsbet.io/support/faq
cs@sportsbet.io