Post
Topic
Board Web Wallets
Re: lost secondary password and some of Wallet Recovery Phrases lost too.
by
Sutters Mill
on 13/10/2020, 10:46:36 UTC
I'm also having trouble with my blockchain account specifically the second password. When I logged in on my phone today after about a month to try send some funds it asks you first for the second password which it didn't used to do. It was always the last thing before you finally sent the funds. However, when I put the password in it says incorrect password which it isn't and I'm 100% sure of that. All my funds are still there. I wonder if this is just an error with the updated app as the layout has changed a bit??? I think I've only ever been asked to input the second password once upon log on years ago when they changed their system up. It made me a bit worried but everything was fine. Anyone know whats up with this??? I'll try log onto my desktop wallet when I'm back on a safe computer and see if it's the same.

I've been using it for years and only really use it as a wallet on the go so don't have much in there. It was workign fine last month.

Sounds like you were using the old Blockchain.com UI. The instructions at To those who lost their Blockchain.info Secondary Password.. say that Blockchain sent their users a wallet.aes.json file in an email attachment that needs to be imported to regain access to your funds. This link was also posted somewhere above this thread.

Apparently the secondary passwords were deleted during the update:

Basically blockchain.info used to have a second password feature, they deleted this. Does anyone else know a web wallet with a second password? does the trezor / ledger have a second password?

Thanks. It's weird that they wouldn't notify users of this. I'm not sure I have my json file though. I have my back up phrase. Is that enough??? I searched my emails for the json file and nothing comes up and searching them for 'blockchain' the earliest message I have from them is the 'welcome to my wallet' one but it doesn't include the json file. I don't believe I have deleted any mails. I checked another older account/email for a different wallet there and it seems I have the json on that one which is in a separate email that came straight after the welcome message, but that's no use to me as there's no coins in that one.