However, you can convince those who had been victim of fraud by letting describe yourself on how you will be able to come up with a solution, a description why should they trust you and how could it be possible to get their money back or if not as long as it is a way to prevent getting other membera getting scam in the future will do.
You're getting pretty close to what's happening here.
Newbie user, when referring to himself speaks in the plural as a "company" wants to get in contact with users who have been scammer or robbed.... why do you think?
To tell them ho experienced they are in recovering funds and they will recover your funds for just a small fee with a couple hundred /thousands of dollars, of course, payable upfront
Also Topic is misleading. Bitcoin Cash is an altcoin (and the way many newbies are lured to buy it is very close to fraud).
I think that's just bad translation, something like "Victims of bitcoin to cash exchange fraud"