Have your account been locked or been banned? If it's locked for some reason, you can unlock through following this-
https://bitcointalk.org/index.php?topic=5089777.0, in case it's banned for some reason, you are not going ti get your account back I think.
Banned, and wrote mail where to write, but as I know the answer from there you can not wait, so I created a topic so that we could help if anything